Terms of Service

These terms govern your use of the Recola app and website, operated by Recola Pty Ltd ("Recola", "we", "us"). By using Recola you agree to them. If you do not agree, please do not use the service.

What Recola does

Recola lets you save shared social videos, analyses them using AI (including Google Gemini) to extract structured information — recipes, places, outfits, products, songs, and more — and organises those extractions into a personal library. For outfits, products and decor, Recola provides outbound links to retailers so you can shop individual items.

Account registration

To use Recola you must create an account with a valid email address and password, or by signing in with Apple or Google. You are responsible for maintaining the confidentiality of your credentials, for all activity under your account, for notifying us immediately of any unauthorised access, and for keeping your account details accurate.

You must be at least 13 years old to use Recola. By creating an account you represent that you meet this age requirement.

Subscription plans and billing

Recola requires an active subscription. Three plans are offered: Pro Weekly ($4.99 USD/week), Pro Monthly ($9.99 USD/month), and Pro Annual ($59.99 USD/year). Prices are shown and charged in your local currency at purchase.

Monthly and Annual plans may include a free trial for new subscribers. A free trial converts to a paid subscription unless it is cancelled at least 24 hours before the trial ends.

Subscriptions are billed through the Apple App Store and renew automatically unless cancelled at least 24 hours before the renewal date. You can manage or cancel a subscription at any time in your device's App Store settings. No refunds are provided for partial subscription periods.

Using Recola

You may use Recola for your own personal, lawful purposes. You are responsible for the videos and links you choose to save, and for ensuring that doing so does not infringe the rights of others or violate the terms of the platforms you save from. You must not save, upload or attempt to process unlawful content, pornographic or sexually explicit content, or content that exploits or endangers minors — we use automated safeguards to detect and reject such content, and we may suspend or terminate accounts that attempt to save it. You must not use Recola to save or process content you do not have the right to share.

Your content

You retain ownership of the links and content you save. By saving content to Recola you grant us the limited licence necessary to process, analyse, and display it back to you within the service. We do not claim ownership of your saved content and do not share it with other users.

AI-extracted information

The structured data Recola extracts (ingredients, addresses, product names, and so on) is generated by AI and may not be complete or accurate. You should verify any information before relying on it — for example, checking allergens in a recipe or confirming a location's address before visiting. Recola is a tool to help you organise and revisit content, not a substitute for independent verification.

Shopping links

When Recola identifies outfits, products or decor in your saved videos it may display links to retailers. Recola does not currently earn a commission on these links, and we are never paid to show a particular item or to rank one above another. We only link to legitimate retailers and do not endorse specific products.

Nothing is tracked until you tap a shopping link. Recola does not place affiliate cookies, monitor your browsing, or serve advertising in the background, while the app is closed, or at any time you are not actively tapping a shopping link. When you do tap one, we open the retailer in your device's external browser, and the retailer receives only the standard information any browser sends when you visit their site. We never hide, cloak or disguise a link's destination. See our Privacy Policy for full detail.

If we begin earning a commission on shopping links in future, we will update these terms and disclose it clearly wherever those links appear, before it takes effect.

Intellectual property

The Recola app, its design, and any content we create are owned by us or our licensors. You may not copy, modify, or distribute them without our permission.

Availability

We work to keep Recola available and reliable, but we provide it "as is" and without warranties, to the maximum extent permitted by applicable law. We are not liable for any loss arising from inaccurate AI extractions, service interruptions, or links to third-party retailers.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded. Where our liability can be limited, it is limited (at our option) to re-supplying the service or paying the cost of re-supply.

Third-party services

Recola relies on third-party services (including Google Gemini for AI analysis and cloud infrastructure providers). Your use of Recola is also subject to those providers' terms to the extent they apply. We are not responsible for the acts or omissions of third-party services.

Changes

We may update these terms as Recola evolves. We will update the date at the top of this page when we do. Continued use of Recola after a change constitutes acceptance of the updated terms.

Contact

Questions about these terms? Email support@recola.app.